Effective as of 14 October 2011

We respect your Privacy

In the course of serving you as an individual or as someone associated with a corporation or institution, Norwegian Energy Limited may collect, hold, use and disclose ('process') information about individuals which may constitute personal data, (including sensitive personal data), under the EU Data Protection Directive and implementing laws.

This Privacy & Cookie Policy describes:

• What personal data we collect
• How we collect your personal data
• The purposes for which we use your personal data
• Monitoring
• How we use Cookies
• When we disclose your personal data
• How we protect the security and confidentiality of your personal data
• Your rights under applicable Data Protection Laws
• How we update this Privacy Statement
• How you can contact us

Please read this Privacy & Cookie Policy carefully to understand how we process your personal data.

What Personal Data do we collect?

Norwegian Energy Limited uses third parties, including associated firms and/or other persons acting on our or their behalf, to provide content and/or support services in relation to the website. When you register on this site, some personal information (including your name postal and email addresses) is collected by Norwegian Energy Limited and its associated firms.

Of course, you are not required to supply any of the personal data that we may request. However, failure to supply any of the personal data that we may request may result in our being unable to open or maintain your account or to provide services to you or your company. While we make every effort to ensure that all information we hold about you is accurate, complete and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal data. We shall not be responsible for the authenticity of any personal data or sensitive personal data or any losses arising from any inaccurate or deficient personal data or sensitive personal data that you supply to us.

How do we collect your Personal Data?

The personal data we collect regarding you come primarily from information that you submit to us during the course of your relationship with us. Typically we obtain personal data about you from the forms and documents used when you apply for an account with us, from your transactions with us, from your access to or use of our products and services or from third parties authorized to provide us with such information. We also collect personal data when we monitor or record our communications with you or through use of certain technology as detailed further below.

What are the purposes for which we use your Personal Data?

We, our associated firms and/or other persons acting on our or their behalf may process and use your personal data to:

• Administer and operate services in accordance with the customer documents, (including authorising or confirming transactions and for billing purposes);
• In the course of the operational support and development of our businesses;
• To contact you about other services and products we offer;
• To exercise and defend our legal rights;
• In order to comply with legal and regulatory obligations and requests anywhere in the world, (including reporting to and being audited by national and international regulatory, enforcement or exchange bodies and complying with court orders);
• For any other legitimate business purposes; and
• As otherwise permitted under any applicable law or regulation.

Monitoring

• We, our associated firms and/or other persons record or monitor communications, (including email, instant messaging, facsimile, telephone (including mobile phones issued by us) and other electronic communications), with you or your agent(s) to the extent permissible under the applicable law for legitimate business purposes or for purposes permitted by law from time to time, including without limitation:
• to safe guard against the unauthorized and unlawful processing or misuse of our data and that of our employees, clients and vendors;
• establishing the existence of facts (e.g., keeping records of transactions);
• ascertaining compliance with regulatory or self regulatory practices or procedures which relate to Norwegian Energy Limited;
• preventing or detecting crime;
• investigating or detecting unauthorised use of our systems and other materials (e.g., monitoring to ensure compliance with our policies and procedures and to evaluate the quality of customer service);
• ensuring the effective operation of our telecommunications (including telephones, email and internet) systems;
• for security or health and safety purposes; or
• support and administration purposes.

How do we use Cookies and similar Technology?

Norwegian Energy Limited, our associated firms and/or other persons acting on our or their behalf use cookies and similar technology on its websites to collect information from visitors to its websites. Cookies are small, usually randomly encoded, text files that help your browser navigate through our websites. The cookie file is generated by our website when you access it and is accepted and processed by your computer's browser software. The cookie file is stored in your browser's folder or subfolder.

Cookies enable Norwegian Energy Limited to compile statistical information about how you use our websites, including information relating to the frequency of visits, IP addresses, the average length of visits, which pages are viewed during a visit, the effectiveness of advertising on our websites, authentication information, acceptance or rejection of website terms, periods of inactivity, time zones, language preferences and other regional information.

Norwegian Energy Limited, our associated firms and/or other persons acting on our or their behalf use this cookie information for the following purposes:

• To improve the website content and performance;
• To estimate our audience size and usage pattern;
• To speed up your searches;
• To enable log in and authentication when you log onto our sites;
• To recognize you when you return to our sites; and
• To deliver a better and more personalised service by allowing us to customise our site according to your individual interests;

Information held in cookies set by Norwegian Energy Limited are kept to a minimum and can only be read by Norwegian Energy Limited, our associate firms, their authorized third parties or by someone who has physical access to your personal computer. Many web browsers allow you to control the use of most cookies through their browser settings. To learn more about cookies, including information on what cookies have been set on your computer and how cookies can be managed and deleted, visit (this link will open a new window) www.allaboutcookies.org. Some of our websites use Google Analytics to track your activity. To opt out of being tracked by Google Analytics across all websites visit (this link will open a new window) http://tools.google.com/dlpage/gaoptout

Unless you have adjusted your browser setting so that it will reject cookies, our system will issue cookies when you access or use our websites. By accessing or using our websites you consent to Norwegian Energy Limited using cookies. In the event you refuse to accept cookies by adjusting your browser setting, some or all areas of our websites may not function properly or may not be accessible.

When do we Disclose Personal Data we collect about you?

You should know that:

• Norwegian Energy Limited does not sell, rent, trade your personal data; and
• Norwegian Energy Limited does not disclose your personal data, except as described in this Privacy & Cookie Policy.

Our processing and use of your personal data, for the purposes specified in this Privacy & Cookie Policy, may include disclosure of your personal data:

• Between us and our associated firms.
• To other persons processing your personal data on our or their behalf or otherwise providing us or them with professional or other services;
• To persons to whom we assign or novate our rights or obligations; and
• To prospective seller or buyer in the event that we sell or buy any business or assets or if all or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
• Also to national and international regulatory, enforcement or exchange bodies or courts anywhere in the world as required by applicable law or regulations anywhere in the world or at their request.
  
  These disclosures may involve overseas storage and other overseas transfer, processing and use of your personal data, and disclosure to these third parties, including in or to countries or territories which do not offer the same level of protection of personal data as may be enjoyed within your home country.

How do we Protect the Security and Confidentiality of your Personal Data we collect about you?

Norwegian Energy Limited maintains appropriate physical, technical and procedural safeguards to protect any information that you provide to us from accidental or unauthorised loss, misuse, damage, modification, access or disclosure.

Norwegian Energy Limited has established a global Information Security Office, which leads efforts to:

• Safeguard the confidentiality and privacy of information resources;
• Properly classify information resources;
• Meet legal and regulatory obligations concerning the protection of information resources;
• Implement and maintain information security policies and procedures;
• Integrate protection of information resources into the process lifecycles of the business;
• Educate those working for or on behalf of Norwegian Energy Limited on Information Security policies and responsibilities; and
• Authenticate users and limit access to information resources based on authorization that has been granted.

Third parties who process your personal data on our behalf are required to adhere to appropriate security standards to protect such information against unauthorised access, destruction or loss.

What rights do you have?

If you wish to access a copy of your personal data or you wish to modify any personal data which we hold about you, or you want us to cease processing any of your personal data held by us, subject to applicable law, you can do so by written request to the applicable Privacy & Data Protection Counsel or other named contact at the address set out below.

In the case of a request for access to personal data, we reserve the right to charge an appropriate fee, if applicable. You may be required to supply a valid means of identification as a security precaution to assist us in preventing the unauthorized disclosure of your personal data. We will process your request within the time provided by applicable law.

How do we update this Privacy & Cookie Policy?

We may change or update portions of this Privacy & Cookie Policy to reflect changes in our practices and or applicable law and regulation. Please check this Privacy & Cookie Policy from time to time so you are aware of any changes or updates to the Privacy & Cookie Policy, which may be indicated by a change in the effective date noted at the beginning of the Privacy & Cookie Policy.

How can you Contact Us?

If you would like to contact us in respect of any element of this Privacy & Cookie Policy, including, without limitation and subject to applicable law, where you wish to access a copy of your personal data or where you wish to raise a complaint or grievance please contact us at the following address:

Norwegian Energy Limited
20 Bank Street, Canary Wharf
London E14 4AD